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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
👍🏾 good service
Response: Hi William, Thank you for your 5-star review! We're glad to hear that you've had a good experience with our service. We understand how important dependable electricity and quality customer support are, and it's great to know that we've been able to meet your expectations. Feedback like yours lets us know we're on the right track and encourages our team to keep delivering the service our customers deserve. We appreciate you taking the time to share your feedback, William. Thank you for choosing us and for being a valued customer. We look forward to continuing to serve your energy needs! Published on November 05, 2026
So friendly. So helpful and thank the good lord I’m not talking to Someone that barley knows English and has such a thick accent that I can’t understand a damn thing they’re saying! F^^K Strena energy!!! Thank you for having well spoken, friendly and helpful Customer service reps!!
Response: Hi Barbara, Thank you for your 5-star review! We're delighted to hear that you found our customer service team friendly, helpful, and easy to communicate with. We understand how important it is to be able to speak with representatives who listen carefully, communicate clearly, and provide the assistance you need. It's wonderful to know that our team delivered the kind of service that made such a positive impression on you. Your comments are a great recognition of the hard work our customer care representatives put in every day to support our customers. We'll be sure to share your feedback with the team, as it serves as a powerful reminder of the impact great service can have. Thank you for taking the time to share your experience, Barbara. We truly appreciate your support and look forward to continuing to provide you with friendly, helpful service whenever you need us! Published on November 05, 2026
Thank you for allowing me to connect
Response: Hi Clarissa, Thank you for your 5-star review! We're delighted to hear that we were able to help you get connected. We understand how important it is to have a simple and reliable process when starting electric service, and it's great to know that your experience was a positive one. Our team works hard to make getting connected as smooth and convenient as possible for our customers. Your feedback means a lot to us and lets us know we're delivering the level of service our customers deserve. Thank you for taking the time to share your experience, Clarissa. We appreciate your business and look forward to continuing to serve your energy needs! Published on November 05, 2026
Had my power on in a few outs, I recommend it to my friends
Response: Hi Domyniec, Thank you for your 5-star review! We're thrilled to hear that you were able to get your power turned on within just a few hours. We understand how important it is to have electricity connected quickly, especially when you're moving into a new home or starting service. It's great to know that the enrollment and connection process was fast and convenient for you. We're also honored that you would recommend us to your friends. Recommendations from satisfied customers are one of the highest compliments we can receive, and we're grateful for your trust in our service. Thank you for taking the time to share your experience, Domyniec. We appreciate your business and look forward to continuing to serve your energy needs! Published on November 05, 2026
Got me connected quick
Response: Hi Ashley, Thank you for your 5-star review! We're glad to hear that we were able to get your service connected quickly. We understand that when you're starting electric service, a fast and smooth connection process is important. It's great to know that your experience was straightforward and that we could help get you up and running without delay. Our team is committed to making enrollment and service activation as easy as possible, and feedback like yours lets us know we're on the right track. Thank you for taking the time to share your experience, Ashley. We appreciate your business and look forward to continuing to serve your energy needs! Published on November 05, 2026
Fast easy set up and quick connection
Response: Hi Krisha, Thank you for your 5-star review! We're thrilled to hear that your setup process was fast, easy, and that your service was connected quickly. We understand how important a smooth enrollment experience is when starting new electricity service, and it's great to know that the process met your expectations. Our team works hard to make getting connected as simple and convenient as possible, so feedback like yours is especially rewarding. We truly appreciate you taking the time to share your experience, Krisha. We'll continue striving to provide the reliable service and hassle-free experience you deserve. Thank you for choosing us and for being a valued customer! Published on November 05, 2026
Thanks for all your help
Response: Hi Dorothy, Thank you for your 5-star review! We're delighted to hear your kind words and appreciate you taking the time to recognize the help you've received. We understand how important it is to have support you can count on, and it's wonderful to know that our team has been able to assist you when needed. Feedback like yours lets us know we're making a positive difference in our customers' experiences. Your appreciation means a lot to us, Dorothy, and we'll continue working hard to provide reliable service and helpful support whenever you need it. Thank you for being a valued customer! Published on November 05, 2026
Simple and easy
Response: Hi Adrian, Thank you for taking the time to leave a 3-star review. We're glad to hear that you found our service simple and easy to use. We understand that convenience and ease of use are important when managing your electricity service, and it's great to know that those aspects of your experience stood out. At the same time, we recognize there's an opportunity for us to make your experience even better. Your feedback is valuable to us, and we're committed to continuing to improve our service and support. If there's anything specific we can do to enhance your experience, we'd love the opportunity to help. (Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM.) Thank you for choosing us, Adrian. We appreciate your business and look forward to serving you in the future. Published on November 05, 2026
Wonder customer service
Response: Thank you, Sarah, for your 4-star review and for highlighting our wonderful customer service. We're glad to know our team was able to provide a positive experience. We appreciate your feedback and look forward to continuing to serve your energy needs. Published on November 04, 2026
Good and fair!……………………..
Response: Thank you, Chelsea, for your 5-star review and for sharing your feedback, "Good and fair!" We're glad to know you had a positive experience with our service. We appreciate the opportunity to serve you and thank you for choosing Payless Power. Published on November 04, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
