New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Great 😊 company show you how much you waste and how much u have left and it give you a estimate how long u will have light very affordable as well wish the monthly one wasn’t so expensive thou
Response: Hi Maria, Thank you for your 4-star review! We're glad to hear that you find our service affordable and that the daily updates on your electricity usage, remaining balance, and estimated days of service are helpful. We understand how important it is to have visibility into your energy usage so you can better manage your budget and make informed decisions. It's great to know that these tools are providing value and helping you keep track of your account. We also appreciate your feedback regarding monthly costs. Customer insights like yours help us better understand what's important to the people we serve and where we can continue to improve. Thank you for taking the time to share your experience, Maria. We appreciate your business and look forward to continuing to provide you with reliable service and useful account management tools! Published on November 11, 2026
Aaaaaaaaaaaaaaaa
Response: Hi Muhnd, Thank you for your 4-star rating! We appreciate your support and are grateful for the opportunity to serve your electricity needs. If there's ever anything we can do to make your experience even better, we're here to help. Thank you for being a Payless Power customer! Published on November 11, 2026
Hopefully this is a great company to have service through
Response: Hi Kevin, Thank you for your review! We appreciate the opportunity to earn your trust and are glad you've chosen Payless Power. If there's ever anything we can do to help, our team is here for you. Thank you for choosing Payless Power. Published on November 11, 2026
Great 😊 company show you how much you waste and how much u have left and it give you a estimate how long u will have light very affordable as well wish the monthly one wasn’t so expensive thou
Response: Hi Maria, Thank you for your review! We're glad you find our tools helpful for tracking your usage, balance, and estimated days of service. We also appreciate your feedback about monthly plan pricing, and we'll continue working to provide options that deliver value and transparency for our customers. Thank you for choosing Payless Power. Published on November 11, 2026
I just love this company,I’ve never been so happy with a light company as well as this one
Response: Hi Delores, Your kind words truly made our day! We're so grateful to hear that you've had such a positive experience with us. Knowing that we're the best electric company you've worked with means the world to our team, and we'll keep working hard to provide the service you love. Thank you for choosing Payless Power. 💙 Published on November 11, 2026
Me gusta la aplicación es muy fácil para someter el pago. Gracias
Response: Hola Sonia, ¡Gracias por su reseña! Nos alegra saber que nuestro sitio web facilita y agiliza los pagos. Agradecemos su apoyo y esperamos seguir atendiéndole. Equipo de Atención al Cliente de Payless Power Published on November 11, 2026
I would like to see electric cost go down but also understand economics at the moment are making it difficult. However I will not complain since I have rarely experienced outages and am happy to have electricity each day provided by a decent company who seem to value their customers.
Response: Hi Tony, Thank you for your thoughtful review. We appreciate your understanding of today's energy market and are glad to hear you've experienced reliable service with few outages. Knowing that you feel valued as a customer means a great deal to us, and we'll continue working hard to provide dependable service at a fair value. Thank you for choosing Payless Power! Published on November 11, 2026
Wonder customer service
Response: Thank you, Sarah, for your 4-star review and for highlighting our wonderful customer service. We're glad to know our team was able to provide a positive experience. We appreciate your feedback and look forward to continuing to serve your energy needs. Published on November 04, 2026
Based on the situation im in, this account comes as a breath of fresh air. Im glad it exists.
Response: Thank you, Tyrone, for your 4-star review! We're glad Payless Power has been a breath of fresh air during this time and that our service is helping in your situation. We appreciate you choosing us and look forward to continuing to serve your energy needs. Thank you for being a valued customer! Published on November 04, 2026
Easy online payment
Response: Hi Evie, thank you for your 4-star review! We're happy to hear our online payment option has made managing your account easier. We appreciate your feedback and your support! 😊 Published on October 30, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
